Simplify Support, Amplify Satisfaction

Deliver a seamless service experience with a powerful, free ticket management tool designed for modern businesses.

Integrate and Scale with Ease

Connect Everything, Scale Anywhere
Integrate with your favourite apps, customise operations with APIs and SDKs, and scale your support teams as your business grows — without a hitch.

Effortless Ticket Assignment

Manual ticket routing can bog down your support team. FramasaasAI’s automated Assignment Rules ensure tickets reach the right department or agent instantly. Whether it’s direct allocation or round-robin distribution, our automation streamlines the process, freeing up managers to concentrate on strategic priorities.

Smarter Work Modes for Better Focus

Sort tickets with a single click.

FramasaasAI’s Work Modes allow your team to filter tickets by urgency, priority, customer type, or status. Tickets are automatically categorized, so agents can zero in on what’s most important—without spending time sifting through queues.

Unified Customer View

No more asking customers to repeat themselves.

FramasaasAI brings together ticket history and customer context in one centralized dashboard. Agents have instant access to complete customer details—making each interaction more efficient and personalized.

Simplified Ticket Interface

Support software should make things easier—not harder.

FramasaasAI’s intuitive ticket view surfaces key information at a glance. With a clean layout and easy navigation, your support team can respond faster and with more confidence.

Why Do You Need a Ticketing System?

If your support team is facing any of the challenges below, it might be time to upgrade:

Struggling to manage conversations across multiple platforms

Losing track of repetitive everyday tasks

Missing high-priority issues and failing to meet deadlines

Disorganized ticket data and lack of visibility

Slow response times leading to disappointed customers

Negative customer feedback and declining satisfaction rates

From Query to Resolution —In Just a Few Clicks

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