A rapidly expanding pharmaceutical logistics chain serving hospitals, pharmacies, distributors, and healthcare franchises across multiple regions in India. The organization specializes in the movement of medicines, vaccines, medical devices, and temperature-controlled products through a network of warehouses, regional hubs, and last-mile delivery partners. With a strong focus on regulatory compliance, traceability, and service reliability, the company supports both scheduled and urgent healthcare shipments. As the network grows, leadership requires a franchise management SaaS platform to standardize operations, centralize partner communication, enable real-time visibility, automate reporting, and ensure uniform service quality across every location. Their objective is to scale responsibly while maintaining governance, performance transparency, and consistent customer experience for all stakeholders.